Matthew Kaufman

Every camp director I know is carrying two problems that never fully go away. The first is the chaos of managing a workforce that doubles or triples in size every June and then disappears by August. The second is getting that workforce trained, certified, and ready before the first camper walks through the gate. This week I looked at two tools built for exactly those problems: Rippling for workforce management and iSpring Learn for staff training. Rippling What It Does Rippling is a workforce...

Jeff Bezos has a saying he has repeated for years inside Amazon. He tells his employees: "It is always Day One." It became a famous slogan. Bezos even named one of Amazon's Seattle office buildings Day 1. When people asked him what happens on Day Two, he didn't hesitate. Day Two is staleness, he said. Irrelevance follows. Then painful decline. Camp directors figured this out long before Bezos had a building to name. Every summer, something remarkable happens at camps across the country....

There's always one. The person on your team who can't sit still. They pace during phone calls. They stand up at their desk. They tap their foot during meetings and get up for water three times in an hour. You've probably watched them and wondered if something is wrong. Nothing is wrong. The desk is. For more than a century, summer camps have been running the world's quietest experiment in human performance. They didn't set out to study movement science. They just knew, intuitively, that...